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APPEAL PROCESS

If your California Victims Compensation Board (CalVCB) application or expense request are recommended for denial and you or your attorney representative do not agree with staff’s recommendation, you have a right to file an appeal. Keep in mind that your appeal must be filed within 45 days of the date the CalVCB mailed the notice to deny the application and/or expense request. In some cases, if additional information is provided, the denial may be reconsidered immediately. Otherwise, most appeals are scheduled for a hearing before a Hearing Officer. This hearing gives you the opportunity to present information supporting your claim.

Our HEART4Victims volunteers can help you understand why your application and/or expense request was recommended to be denied and explain what you need to do to resolve the issue. The issue raised during the review for your application eligibility or expense verification may have been due to missing required information needed to consider allowing your eligibility or allowing payment for requested expenses.

For example, if a crime report was not available at the time your application was being reviewed, staff would recommend your eligibility be denied because they were unable to verify that you were a victim of a crime. However, if a crime report was submitted after the recommendation was made, the issue may now be resolved and your application can be reevaluated.

Another example could be that staff was not able to verify with your employer that you were employed at the time you became a victim of a crime, so your request for income loss would be recommended to be denied. At that time, you will be informed that your employer did not respond to staff’s requests for employment verification, and you just need to ask your employer to verify your employment and provide that information with your appeal.